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The Mentor Playbook

How to be a great Hop mentor

Everything in here comes from our founding mentors: what they do in sessions, the boundaries that keep mentoring sustainable, and the logistics that make you look as good as you are.

Who we're looking for

Hop mentors are senior designers with 5+ years of professional design experience: people who've shipped real work, hired or reviewed portfolios, led projects or teams, or mentored before. Product design, UX, brand, motion, research, design leadership: if designers would pay to pick your brain, you belong here.

Every application is reviewed by hand. We keep the bar high on purpose: mentees trust that anyone they book on Hop is worth their time.

  • Apply in about 5 minutes: experience, expertise, how you'd help
  • We review by hand, usually within a few days
  • Set up your profile, sessions, and availability, then go live

What great sessions look like

Start with their goal, every time

The best mentors on Hop open the first session by aligning on what the mentee is actually trying to achieve, then shape everything around it. Mentees book with a written brief. Read it before the call and open with: so, tell me about the goal behind this.

Structure beats vibes

A loose chat feels nice and changes nothing. Portfolio review, a skill exercise, a mock interview with real hiring-manager questions: pick a format and drive it. Mentees consistently rate structured sessions as the ones that moved them.

End with one next step

One. Not five. Agree on a single concrete action before you hang up (rewrite this case study intro, do three practice runs of your story, apply to these two roles) and note it in the session workspace. Next session starts by checking it.

Kind candor is the whole job

Mentees can get comfortable encouragement anywhere. They come to you for the truth about why the portfolio isn't landing interviews. Say the hard thing, warmly, with a way forward attached. That's the feedback they'll quote a year later.

Boundaries that protect you both

Mentoring is not therapy

Sometimes what a mentee needs isn't career advice: it's professional mental-health support. That mismatch is not yours to fix in a session. It's okay (and genuinely kind) to say: I think what you're carrying is bigger than portfolios, and I'd encourage you to talk to a professional about it. Then bring the session back to career ground, or end it early with warmth. You're a mentor, not a counselor, and holding that line protects you both.

You advise, they do the work

Review the case study, don't rewrite it. Mock the interview, don't script it. If you're doing their work, they're not learning and you're not mentoring.

No placement promises

You can improve someone's odds dramatically. You can't promise a job, a referral, or an interview, so don't. Offer what's real: honest feedback, practice, and perspective from someone who's been in the room.

Sessions are the container

Help generously inside the session; point follow-up questions to the next one (or a message, if you're up for it). Mentees who want unlimited access can book you again. That's not cold, it's how you keep mentoring for years without burning out.

Logistics that make you look pro

  • Keep availability honest. Connect Google Calendar and Hop hides your busy times automatically.
  • Busy stretch or vacation? Pause a session type (or all of them) in Edit profile. Details stay saved; mentees simply can't book until you flip it back.
  • Respond to booking requests within 24 hours: unanswered requests expire, and a fast yes (or a kind no) reads as professionalism.
  • Meeting link: your personal Zoom room works great, or leave it blank and Hop generates a fresh video room per booking.

Free, paid, or both

Paid sessions are optional. Many mentors keep a free intro chat next to paid deeper work like portfolio reviews or interview prep. There's no standard rate: mentors on Hop and elsewhere charge anywhere from $30 to $200+ an hour depending on seniority and format, so pick a number that feels fair and adjust with demand. You set the price; Hop keeps a 10% fee and Stripe keeps a 2.9% + 30¢ fee, and payouts go straight to your bank.

You're joining a bench, not going solo

Hop mentors get a private channel in the Design Buddies Discord and a weekly virtual design show and tell: senior designers trading work, tactics, and honest opinions. Bring your questions there too; someone on the bench has mentored through whatever you're facing.

Apply to mentor

Want the pitch first? Read why mentors join Hop